Call Answering Services

Name it Call Answering or Call Handling or Inbound Calling. There are many names for it, but no matter what name you use, it’s all based on answering the telephone. And answering it well, if needed 24 hours a day, 365 days a year. And we at Helios are always waiting to pick up that call.

We provide a range of inbound call handling services and it’s all customised to your individual requirements. What happens after we answer the call depends on what you require us to do. We'll work with you to understand your business and how our call answering service can best support you. With options of receiving calls from virtually anywhere in the world in a wide variety of languages across most verticals and industries, Helios is all you need to think of for your call answering requirements.

Please find below a selective list of our call handling services:

  • Receptionist & Basic Call Handling
  • Message Taking
  • Order Taking & Inbound Sales
  • Customer Service & Helpdesk
  • Emergency Response & Overflow Handling
  • 1st Level Technical Support
  • Collections & Receivables
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