Client Speak

At Helios, we strongly believe that great service does its own marketing. Therefore we put our client satisfaction much before anything else. Meeting client needs and fulfilling client expectations is the central core of our customer-centric approach to our outsourcing services business. In fact, a major part of our new client acquisitions are done through existing client referrals, and not through exclusive advertising or marketing channels. It comes as no surprise then, that today Helios has clientele across the far corners of the globe, all with the familiar smile of satisfaction.

A few meaningful words from our clients are given below:

  • Director, leading Telecom Distributor
    "We have worked with Indian Partners since 2002, and have found Helios to be professional, productive and accurate. The level of commitment showed by Helios Outsourcing has encouraged us to promote Helios to an International Hub, allowing Helios to source new Partners on our behalf in over 6 countries. Our relationship grows continuously, and we look forward to moving ahead with Helios."
  • Director, One of UK’s largest online retailers
    "As part of our rapid business expansion through national advertising campaigns, we needed to be able to support our sales drive with increased inbound/outbound telephone call and mail order data processing capacity. Helios Outsourcing was able to provide first class processes to serve our customers and added value to our customer service proposition, by widening the inbound call window over and above our present office hours."
  • President, International Travel Company
    "In an outsourcing partner we were seeking an understanding of our industry and business needs to deliver services commensurate with our requirements. In Helios Outsourcing, we have found a partner able to deliver those needs and our partnership continues to develop."
  • CEO, Multinational Platinum Membership Club
    "With little experience of outsourcing, we were sceptical on results and management. Helios proved all our fears wrong through their amazing ability to treat my business as the way they would with their own company. The commitment and dedication displayed by everyone from the consultant to the management is truly remarkable."
  • CEO, Leading Indian Call Centre
    "When we had secured a business process that required 150 call centre staff to be employed for a 40 day outbound calling process, we were left wondering if we would ever meet the deadline of 4 days for the selection. We had approached Helios with whom we have a great partnership with and were hopeful of a solution. Helios agreed to help us with 100 of the 150 staff. Two days later, whilst our team were still finalising the 50 agents for the position, we were surprised to find that Helios had not only recruited the entire team of 100 agents but had also commenced preliminary training for the staff. We were and still remain suitably impressed."
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