| |
| Overview: |
| |
Helios Outsourcing with its expertise of handling over one hundred outsourced business processes and its combined management experience of over thirty years has now emerged from a mere service provider to an international hub of process outsourcing, marketing, quality and training management for some of the most demanding clients in the UK & Australia. Our ever growing list of associate centres working for us on behalf of our clients cover the whole spectrum of service providers around the world in countries as diverse as the UK, South Africa, India, Pakistan, Sri Lanka, Nepal, the Philippines and the Caribbean.
Our staff have worked with the most demanding
and perfectionist clients and fully understand the pressure
on call centre directors, teams and professionals. Increasing
sales revenue and profit is always on the agenda of every
company’s board and it is in this regard that Helios’s
Process Outsourcing division works in conjunction with each
and every associate of ours to ensure maximum value for every
£ or $ spent. If you are looking for an extremely successful
call centre business process that is both challenging and
rewarding, we are interested in hearing from you. |
| |
 |
 |
 |
| |
 |
 |
Our Clientele: |
|
The marketing
team at Helios performs the way you would like your own
Business Development team to – Comprehensive, Methodical
and Analytical. We leave no stone unturned in ensuring
that we only work with some of the most quality conscious,
reputable and honest names in the industry.
Our holding company in the telecom vertical work with some of the best telecom networks in the world – 3 network, T mobile, Vodaphone & Orange, marketing their services in the UK market. Completely transparent in approach, prompt payments, constant support and assistance in growth and development are accepted norms.
In addition to the above, if your centre is looking to partner with us in the completion of other reliable, lucrative and renowned third party outbound call centre processes, we would be more than glad to embark on a relationship with your company. |
| |
|
|
Our Process: |
|
In collaboration
with our key clientele, Helios Mobiles has emerged as
a call centre process that’s proven to be hugely
successful because of its focus on rewarding performance.
A UK based B2C (Business to Consumer) outbound tele-sales
process, Helios Mobiles is an opportunity for call centres
around the world, no matter how small or big to work on
a business opportunity that drives the sales skills of
their team and creates a working environment that’s
highly competitive, challenging and rewarding.
With over ten thousand call centre seats calling on similar
processes, Helios Mobiles aims to create room for itself
through it’s quality focussed operations driven
by emphasis on people, passion and performance. |
| |
|
|
Our Associates: |
|
| Our Associates
are as diverse as the entire call centre industry. With
no criteria on location, size of business or experience,
all we look for in our associate centres is: |
| |
- A Management team with relentless commitment towards
creating value for their shareholders through increased
profitability
- A team of employees who are driven by the same
qualities of everyone associated with Helios –
Passion & Performance
- Facility & Technology that’s robust,
redundant and reliable
- Processes & procedures that are focussed on
quality, accuracy and accessibility.
|
| If you would
like to be a part of Helios’s every growing associate
partnerships, Click
here to know more: |
| |
|
|
 |
|
 |
|
|
|
 |
|
Nothing that
comes easy in life, lasts. The Telecom process of Helios is
one such process that is professionally demanding and challenging
but personally rewarding. It requires confidence, teamwork,
dedication and tireless passion towards hitting targets day
after day. Ten thousand call centre employees have succeeded
in this environment, are you ready?
Zeeshan Aman,
Head – Process & Performance Management |
|
|
 |
At the core of
our functioning are our values and a culture that aims to strive constantly
to one end - Customer Delight and it is on
...more |
| |
 |
Nothing that comes
easy in life, lasts. The Telecom process of Helios is one such process
that is professionally demanding and challenging but
...more |
| |
 |
Hundreds of thousands
of jobs, Billions of Dollars of business, eight countries and six
years later, no one disputes the fact that the outsourcing industry
is here to stay. With invaluable experience and expertise, partner
with us to set-up your own call centre on different models that would
give you the control that you require with the level of support you
need.
...more
|
| |
|
|
